Available for new engagements
Content Designer · Agent Experience · 6+ Years · Remote

Designing content systems that help products scale

I design content strategy, UX writing, and content systems for products, from fintech apps to AI agents. My work helps people trust what they're using, whether the interface is a screen or a conversation.

Shipped Content Systems For Moniger · Culangex · Babelos
Agent ExperienceAI Content DesignContent StrategyUX Writing
Illustrated portrait of Precious Okoro
Moniger app savings feature screens, including deposit, earn, and withdraw options
Moniger app privacy screen showing full encryption, biometric lock, and no ad tracking

Impact by the numbers

Proof points

Designed for people and products.

Moniger app home screen showing net worth, linked bank accounts, and recent transactions
Lead Content Designer · 2023–2026

Moniger mobile app and website.

Communicating a complex multi-bank financial product without jargon, a 2+ year content-first engagement across mobile app, website, and support content.

Content StrategyUX WritingFintechMobile
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FastTrackUX landing page redesign
Content Designer · 2024

FastTrackUX landing page.

A research-led landing page redesign that nearly doubled student logins, bridging two very different audiences in one voice.

UX WritingLanding PageEdtechConversion
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Beacon product landing page, an incident OS for enterprise engineering teams
Lead Content Designer · 2025

Beacon incident platform.

Content design for an enterprise incident platform, cutting severity misclassification 62% for engineers working under real pressure.

Content DesignUX WritingEnterprise SaaSCrisis Communication
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Precious Okoro
Add headshotimages/precious-headshot.jpg

Hi, I'm Precious. I build content systems that scale

I'm a Senior Content Strategist and Content Designer with 6+ years building and scaling content systems across B2B SaaS, fintech, edtech, and enterprise technology, partnering with high-growth product teams since 2019.

Learn more about me →

How I can help

Strategy

Define the strategic direction and principles behind content.

  • Content strategy
  • Messaging architecture
  • Voice & tone

Content Design

Design content that helps users understand and act.

  • UX writing
  • Conversation design
  • End-to-end flow design

Information Architecture

Structure information so people and systems can find and understand it.

  • Information architecture
  • Taxonomy
  • Knowledge architecture

Content Systems

Build scalable foundations for consistent content creation.

  • Content models
  • Content design systems
  • Content operations

Research

Use evidence to improve content decisions.

  • Content audits
  • User research
  • Content testing

AI Content Design

Design content frameworks for AI-powered experiences.

  • Prompt design
  • AI workflows
  • AI governance

Essays worth your time

Medium · Jul 2026

Agent Experience Starts With Content Design

Why designing how AI communicates, behaves, and earns trust may become content design's most important responsibility.

Read the essay →
Medium · Feb 23, 2026

Confidence Calibration: The AI Design Problem No One Is Talking About

On the gap between how confident AI systems sound and how often they're actually right, and what that means for content and UX design.

Read the essay →
View all articles on Medium →

A track record of shaping better experiences

Dec 2024 – Jan 2026 Houston, USA

Content Design & UX Strategy Lead

Culangex
  • Defined and scaled an end-to-end content strategy and design system, cutting production time 35% and lifting user comprehension 28%
Jan 2022 – Feb 2026 Remote

Content Design & Strategy Lead

Moniger
  • Increased conversions 25% and reduced onboarding drop-off 8% through content strategy and research-driven UX writing
See full track record →

Words From Clients

Precious has a rare ability to take abstract vision and turn it into emotionally resonant, beautifully crafted copy. Her writing doesn't just explain; it connects, inspires, and stays with you.

Chioma, CEO at Oduko

As a designer myself, I am extremely impressed by how much Precious knows about UX design. Her thorough understanding of UX theories and methodologies allowed us to collaborate seamlessly and make great design decisions quickly.

Aliena Cai, CEO at Aliena LLC · FastTrackUX

Businesses that trusted the words to move the metrics

01 / 04
Fintech · 2023–2026

Moniger

A multi-bank financial platform, made simple. 25% more conversions, 2+ years of content-first work.

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02 / 04
Content Strategy

Babelos

Unified voice and messaging across every digital touchpoint, growing organic reach through an editorial pipeline.

03 / 04
Content Design & UX Strategy

Culangex

An end-to-end content strategy and design system. 35% faster content production, 28% higher comprehension.

04 / 04
Edtech · 2024

FastTrackUX

A research-led landing page redesign that nearly doubled student logins.

Read case study →

The full picture, at a glance

A curated overview of my experience, expertise, tools, and impact, created for teams looking to understand how I think, build, and contribute.

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Questions, answered

What kinds of teams do you work with?

Mostly B2B SaaS, fintech, and edtech product teams, from early-stage startups to enterprise. If you're building something that needs clear, user-centered content, we're probably a good fit.

What's your typical turnaround time?

Most engagements open with a 2–4 week discovery and audit phase, then move into ongoing collaboration based on scope. You'll always have a clear timeline before we kick off.

Do you work with remote or international teams?

Yes. I've worked fully remote with teams across the US, UK, and Africa, and I'm comfortable adapting to your team's time zone and tools.

Do you only write copy, or do you build systems too?

Both. I write and edit copy, but the real value is in the content systems, governance, and workflows that let your team keep creating good content without me in the room.

How do we get started?

Book a discovery call. We'll talk through your goals, and I'll follow up with a proposal and scope tailored to your project.

Building a product team that needs a strategic systems thinker?

I'd love to hear about your team, the challenges you're solving, and where my experience in content strategy and UX can contribute.